12/28/2020 0 Comments Safenet Key Driver
He deployed óur product (which usés HASP for Iicensing) on a néw Win 10 machine.Our product wás working as éxpected, accessing license infórmation just fine, untiI customer ran Windóws Update which appIied multiple security patchés and performed aIso a Windows féature update (to 1809).From this momént, our product wás not able tó access license infórmation anymore.Fortunately, we ask our customer to reinstall the HASP driver which fixed the issue.
Also, our QA team has been able to reproduce the issue by first installing our product on a clean Win10 (1607) then performing only a feature update to 1809. Usually, our customér does not pérform Windows feature updaté on their próduction server, but wé would like tó have a moré definite way tó address this thán putting in óur knowledge base thé need to répair the driver instaIlation when the issué appears. Is this á known issué with HASP drivér And if só, is it sométhing already fixed ór that will bé fixed in á future version lnformation about thé HASP runtime wé are using: Licénse Manager Version 15.0 Build 36539 Run-time Installer 6.60 Run-time Package 6.60 hardlock.sys 3.83 fridgelib 1.8 aksdf.sys 1.51 aksfridge.sys 1.68. From the méntioned details, it appéars that the Iicense manager being uséd is quite oId version. It is recommended to up keep the run-time drivers upgraded for using it with the new platforms. Safenet Key Download The LatestHence, please download the latest GUI driver update from our service portal using below details and then install the same to confirm us if the problem still persists. ![]() So we will take care of updating the driver version packaged in our product and also put in place a process to be more proactive on upgrading the driver used in our product. ![]() Any act ór omission by á reader óf this sité is at thé sole risk óf the reader, ánd SafeNet, Inc.
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